Shipping policy

Shipping Policy

At Silk Veil, every order is carefully prepared and shipped from Toronto, Canada. Please allow 24–48 hours for order processing before shipment. Processing times do not include weekends or holidays.

🇨🇦 CANADA

• FREE shipping on orders over $99 CAD or more
• $5 CAD shipping on orders below $99 CAD
• Estimated delivery: 3–9 business days

🇺🇸 UNITED STATES

• FREE shipping on orders of $159 USD or more
• $9 USD shipping on orders below $159 USD
• Estimated delivery: 4–8 business days

🌎 INTERNATIONAL

• FREE International Shipping on orders of $159 USD or more
• $15 USD Standard International Shipping on orders below $159 USD
• Free international shipping: approximately 4–7 business days
• Standard international shipping: approximately 6–10 business days

For customers shopping in another currency, the applicable shipping threshold/rate may be displayed in their local currency based on the store’s currency conversion.

📍 LOCAL PICKUP — TORONTO

Local pickup is available from our Etobicoke location. Orders are generally ready within 24 hours. You will receive an email when your order is ready for pickup.

Please wait for your pickup confirmation before arriving.

IMPORTANT

Delivery times are estimates and may vary depending on the destination, carrier delays, customs processing, weather, or other circumstances outside our control.

International customers may also be responsible for customs duties, import taxes, or other local charges, where applicable. These charges are determined by the destination country and are not included in Silk Veil’s shipping charges